I got "chat banned"...

So lately I've been running pretty bad on lowstakes/freerolls on Scamstars and I've decided to unload my anger in the chat, and how that wasn't enough Ive been calling the moderator at the table on and on for no reason (just for trolling). It was fun for a while untill one time when a moderator came at the table after I was eliminated and he saw me say "fkin russian re tard" in the chat as an observer. And the scumbag moderator decided to chat ban me for 1 fucking month!
So I decided to call support and ask "why did he chat ban me, if I was the one who called the mod?" and their explanation was:

"Thank you for writing.

As explained, no matter who calls the moderator when a moderator reviews chat, they will review the chat of all players.

The following chat was observed
fkin russian re tard

We do not tolerate abusive chat at our tables, there are other seated players plus observers to consider. As a suggestion for the future, keep your chat always clean and friendly and don't call the moderator on yourself. Your suspension will stand.

Thank you for your understanding and consideration.

Regards,
PokerStars Chat Supervisor"

I really wonder if moderator knows who called them at the table when you press the button. I don't think they know...
Anyway, I explained them how I am frustrated about bad beats and suckouts and shiet and I asked them If they can reduce my chat ban cuz It was pretty silly.. I was the one who called the moderator ffs..  They were probably laughing their asses off of how stupid I am but they were nice and they reduced my chat ban to 1 week...

"Thank you for writing.

As a one time exception and out of goodwill gesture, I have reduced your penalty to 1 week. Your chat will be automatically reinstated on Tuesday, May 29, 2012 at noon ET.

In the future, please be reminded to always keep your chat friendly and respectful at the tables. If you are found in violation again of offensive chat, aimed swearing/bypassing censors the moderator will remove your chat for 1 month per our policies and procedures.

Each player has a different violation history so the lenght will vary from player to player. When a player has received suspensions in the past it is pretty much guaranteed that they are aware of the chat policy. After an initial suspension is unheeded, each and every suspension to follow escalates in length of suspension.

We thank you for your understanding and consideration. Good luck at the tables!

Regards,

PokerStars Chat Supervisor"

They also sent me explanations about memory bias and how we only remember about the bad beats and not of the times we run good, but that's another story for another thread...

Cya at the tables, Russian donkeys!!